Explicit, Implicit, and Ambient Research

A model describing how users discover and evaluate brands: Explicit (actively searching by name), Implicit (appearing during broader topic-based research), and Ambient (showing up passively in AI tools).

Online reputation in the AI era: Why explicit, implicit and ambient research all matter - and what to do about it

People are researching you every day. Sometimes it’s direct – they Google your name, look you up on LinkedIn, or ask ChatGPT, ā€œWho is [your name]?ā€Sometimes it’s indirect – they…