Understandability Phase
Coined by Jason Barnard in 2019. First phase of TKP - establish who you are before building trust. Focus on Entity Home, consistent identity signals, and Knowledge Panel triggers.
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║ UNDERSTANDABILITY PHASE ║
║ (Foundation - Phase 1) ║
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THE KALICUBE PROCESS - BUILD ORDER (U → C → D)
┌─────────────────────────────────────────────────────────────────┐
│ │
│ ████████████████████████████████████████████████████████████ │
│ ██ ██ │
│ ██ PHASE 1: UNDERSTANDABILITY (U) ██ │ ◀── START HERE
│ ██ ██ │
│ ██ "Does AI know WHO you are?" ██ │
│ ██ ██ │
│ ████████████████████████████████████████████████████████████ │
│ │ │
│ ▼ │
│ ┌──────────────────────────────────────────────────────────┐ │
│ │ PHASE 2: CREDIBILITY (C) │ │
│ │ "Does AI TRUST you?" │ │
│ └──────────────────────────────────────────────────────────┘ │
│ │ │
│ ▼ │
│ ┌──────────────────────────────────────────────────────────┐ │
│ │ PHASE 3: DELIVERABILITY (D) │ │
│ │ "Does AI RECOMMEND you?" │ │
│ └──────────────────────────────────────────────────────────┘ │
│ │
└─────────────────────────────────────────────────────────────────┘
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UNDERSTANDABILITY PHASE DETAILS
┌─────────────────────────────────────────────────────────────────┐
│ UCD Letter: U │
│ Color: Blue (#3399cc) │
│ Funnel Stage: BOFU (Decision) │
│ AI Role: FRIEND │
│ │
│ GOAL: Establish clear, consistent digital identity │
│ │
│ KEY ACTIONS: │
│ • Create authoritative Entity Home │
│ • Eliminate ambiguity and contradictions │
│ • Ensure consistent facts across Digital Ecosystem │
│ • Trigger Knowledge Panel recognition │
│ │
│ SUCCESS = AI can confidently answer: "Who is [Brand]?" │
└─────────────────────────────────────────────────────────────────┘
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