Ambient Research
Jason Barnard’s Terminology Guide: The Key Concepts Shaping Brand Visibility in the AI Era
By Bernadeth Brusola Updated 7th March 2026 Jason Barnard’s official list of his lexicon and terminology (updated regularly) If you’ve read about AI search optimisation recently, you’ve likely…
The New Architecture of Trust: Online Reputation Management in the Age of AI
By Bernadeth Brusola Published: May 21 2025 Updated 7th March 2026 Online reputation management used to mean monitoring what people said about your brand and responding. That’s still…
Mastering the New Acquisition Funnel: How to dominate explicit, implicit, and ambient user research with The Kalicube Process
From Funnel to Flywheel: How Search and AI Reshaped Brand Strategy Brand marketing used to follow a linear path. Attract attention. Nurture interest. Win the sale. But AI…
How AI Learns to Recognise Your Brand, and Why “Acquired Distinctiveness” Explains It
By Bernadeth Brusola There’s a concept in trademark law called “acquired distinctiveness.” It describes what happens when a brand name, through consistent use over time, stops being a…
Your reputation isn’t what you say it is - it’s what Google and AI say it is
Why taking control of your digital brand is urgent, essential, and within your grasp. Search engines and AI platforms now determine how people discover and understand you. Google,…
Why Modern Online Reputation Management Must Cover All Three Types of Research (and Be Proactive, Not Just Reactive)
AI has changed the ORM landscape Online Reputation Management used to be relatively straightforward. You worried about your Google results when someone searched your name. If something negative…
How Brands Get Discovered Online: The Three Layers of Research in the AI Era
How Brands Get Discovered Online: The Three Layers of Research in the AI Era By Bernadeth Brusola This article analyses Online Reputation in the Age of AI: Why…
Online Reputation in the AI Era: Strategic Insights for Executives
By Bernadeth Brusola This article applies Jason Barnard’s framework on online reputation research in the AI era to the practical decisions executives face when managing brand visibility across…
Online reputation in the AI era: Why explicit, implicit and ambient research all matter - and what to do about it
People are researching you every day. Sometimes it’s direct - they Google your name, look you up on LinkedIn, or ask ChatGPT, “Who is [your name]?”Sometimes it’s indirect…
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